Business Operations is the compilation of all the activities carried out inside a company that keep it running and generating revenue.
In standard business plans, the operations section is dedicated to helping business owners understand what systems, tools, people, and processes will be needed for the company business model to function.
A few examples of business operations:
Creating and maintaining key systems needed to run a business, including customer service, billing, communications, marketing, deliver, and backup
Creation of processes, tools, and players for key systems within the business
Management of systems that control access and login information
Establishing decision-making guidelines for team members
Creation and maintenance of your Standard Operating & Procedures (SOP) guide
Setting up effective backup systems to control company information
Creation and management of systems that process payments
Implementation of business tools and software to manage multiple systems
Managing the process of delivering products and services to customers
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